THE US government has sued software giant Adobe, accusing it of violating consumer protection laws with “hidden” termination fees and a convoluted cancellation process.
The Federal Trade Commission (FTC) said the firm had failed to clearly disclose its terms to customers, including the year-long length of a subscription and charges that would be triggered for cancelling early.
In its complaint, the agency said Adobe had refused to modify its behaviour because it would hurt the company financially. Adobe disputed the claims and said it would fight the lawsuit. – bbc